HFI is led by Luisa Muscara, a former Scientist (microbiologist and geneticist) with a broad-ranging career in Quality Assurance, training, auditing, and Human Factors.

With over 25 years of experience in healthcare and rail, our consultants have excelled in a wide range of projects for our clients including:
  • management of risk,
  • auditing,
  • compliance,
  • implementing and improving quality Systems
  • Risk Based Training Needs Analysis (RBTNA)
  • change management and
  • deviation/investigation management.